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AI & Answer Engines

Human-in-the-Loop

Keeping a person in the decision, either approving what the AI produced or handling the cases it flags. The usual sensible middle ground between doing everything by hand and trusting a machine completely.

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AI & Answer Engines

Token

The unit an AI reads and writes in — roughly three quarters of a word. Models are priced and limited by tokens, which is why very long documents cost more and sometimes get truncated.

AI & Answer Engines

Predictive Analytics

Using historical data to estimate what will happen next: which customers will lapse, which stock will run out. Useful precisely to the degree that the past resembles the future.

AI & Answer Engines

Computer Vision

AI that interprets images and video — reading a document, recognising a product, counting people. The part of AI that has been quietly working in industry for years.

AI & Answer Engines

Speech Recognition

Turning spoken words into text. It underpins voice search, dictation and call transcription, and it now handles accents and background noise far better than it used to.

AI & Answer Engines

HowTo Schema

Markup for step-by-step instructions, labelling each step in order. Useful for anything procedural, and easy for an assistant to reproduce accurately.

AI & Answer Engines

Conversational Search

Searching by asking a full question, often as a follow-up to a previous one, the way you would ask a person. It favours pages that answer plainly over pages stuffed with keywords.

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